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General Terms and Conditions (GTC)

Status: December 2025

§ 1 Scope and Provider

(1) These General Terms and Conditions (hereinafter "GTC") govern the contractual relationship between KOHI BG LTD (hereinafter "Provider") and the customer (hereinafter "Customer") for the use of the software platform "BauKlar" (hereinafter "Software").

(2) The offer is aimed exclusively at entrepreneurs (B2B). Consumers are excluded from using the service.

(3) Deviating terms and conditions of the Customer shall not be recognized unless the Provider explicitly agrees to their validity in writing.

§ 2 Subject of the Contract

(1) The Provider provides the Customer with a SaaS solution (Software-as-a-Service) which includes various modules for the construction industry (including cost calculation according to DIN 276, TGA calculations, document creation according to DIN 5008, Social Media automation).

(2) The Software is provided as a cloud service. The scope of functions results from the service description on the website www.bauklar.com at the time of the conclusion of the contract.

§ 3 Registration and Conclusion of Contract

(1) Use of the Software requires registration. By completing the registration process, the Customer submits an offer to conclude a user agreement. The Provider accepts this offer by activating the account.

(2) When booking paid packages (e.g., "Professional" or "Business"), the contract is concluded by clicking on the button "Order with obligation to pay" and subsequent confirmation by the Provider.

§ 4 Services, Prices, and "Lifetime" License

(1) Free Package ("Starter"): The Provider makes certain basic functions available free of charge. There is no claim to permanent availability or support for the free version.

(2) Paid Packages: The scope of services depends on the selected tariff. Prices are net prices in Euros plus statutory VAT, unless otherwise stated.

(3) Special Regulation DIN 5008 Generator ("Lifetime Gift"):

As part of the registration (including the free tariff), the Customer receives a digital license key for the Pro version of the offline letter generator (DIN 5008).

- This license is granted as a perpetual right of use.

  • This right remains in effect even if the Customer cancels their main BauKlar subscription.
  • However, the Provider reserves the right to discontinue technical support for the generator, provided that the usability of the locally stored version remains with the Customer.

    § 5 Payment Terms and Default

    (1) Usage fees for paid packages are due for payment in advance (monthly or annually, depending on choice).

    (2) Payment is made via the payment methods offered in the ordering process (e.g., Credit Card, SEPA Direct Debit).

    (3) If the Customer is in default of payment, the Provider is entitled to block access to the Software (with the exception of the locally stored DIN 5008 generator) until the outstanding claims have been settled.

    § 6 Term and Termination

    (1) Free contracts may be terminated by either party at any time without notice.

    (2) Paid contracts run for an indefinite period and may be terminated monthly at the end of the respective billing period, unless otherwise agreed.

    (3) Termination can be effected directly in the user account ("Account Settings") or by email to info@bauklar.com.

    § 7 Availability and Warranty

    (1) The Provider strives for the highest possible availability of the Software (Goal: 99% annual average). Maintenance work will be announced where possible.

    (2) Since BauKlar is software for supporting calculations and planning, the Provider expressly points out that the Software does not replace professional verification by an architect or engineer. The Customer remains responsible for checking the results (e.g., cost estimates, heat load calculations) for plausibility and correctness.

    § 8 Liability

    (1) The Provider is liable without limitation for intent and gross negligence.

    (2) For slight negligence, the Provider is only liable in the event of a breach of essential contractual obligations. In this case, liability is limited to the foreseeable damage typical for the contract.

    (3) Strict liability for defects already existing at the time of conclusion of the contract is excluded.

    § 9 Data Protection

    The processing of personal data takes place in accordance with the Provider's Privacy Policy and the applicable statutory provisions (GDPR). Since the Provider uses servers in the EU (Frankfurt), European standards apply.

    § 10 Final Provisions

    (1) The law of the Federal Republic of Germany applies, excluding the UN Sales Convention.

    (2) The exclusive place of jurisdiction for all disputes arising from this contract is the registered office of the Provider (Varna, Bulgaria), provided the Customer is a merchant or legal entity under public law.